01 / ServiceNow · Now Assist Context Menu
From early signal to shared capability
How I turned a focused AI feature into a reusable interaction model for contextual AI across ServiceNow.
View use case
Product design leader
I bring clarity to complex products and ambiguous spaces.
I design enterprise experiences that help people understand, trust, and act. My recent work focuses on generative and agentic AI, grounded in more than 20 years of product design.
AI-native experiences Enterprise workflows Design for scale Consumer apps Conversational UX c-Commerce
20+ yearsAcross product design
Enterprise to consumerPlatforms, conversations, and apps
Strategy through deliveryDirection and hands-on design
Selected work
02 / ServiceNow · Agentic AI
Helping users supervise work done by AI
I led the design strategy of how Fulfillers and managers supervise agentic workflows and AI autonomous workers (AI Specialists).
03 / Earlier work · Maven Messenger
From a conversation to a purchase
Maven Messenger connected small businesses and shoppers through conversation, discovery, and purchase in one experience.
View use caseMy approach
Look at the bigger picture while staying connected to the details.
The Northern Renaissance artists were renowned for their meticulous attention to microscopic details, prioritizing the “bigger picture” over grand, idealized concepts. In contrast, Italian artists prioritized overall harmony, perspective, and proportion.
When designing, it’s important to delve into the details of our task, ensuring we address edge cases and prioritize accessibility, rather than solely focusing on the ideal path. But, like the Italians, we must also maintain a broader perspective. Understand how our contribution integrates with the overall experience. We should avoid working in silos, as this can lead to a disjointed experience.
Identify the needs behind the request
I turn loosely defined problems into a direction teams can evaluate, align around, and build.
Design to scale
I look beyond one use case to create reusable patterns that work across products and workflows.
Carry the thinking through delivery
I stay involved in the interaction details, technical constraints, research, and adoption that make a direction work.
More about me
Hi, I’m Revital! I connect user needs, product direction, and the details required to ship. I enjoy working with teams to make a promising idea concrete, useful, and ready to grow.
I’m a product design leader specializing in complex enterprise workflows, with deep recent experience in generative and agentic AI.
Over more than 20 years, I have worked across enterprise platforms, conversational products, and consumer experiences.
I am at my best when the problem is still taking shape and the team needs someone who can connect user needs, product direction, and the details required to ship.